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Avedge IT NOC Service Transform Networking Standards

The Network Operation Center is the IT infrastructure's performance hub, where network monitoring and management are performed. That's why we provide crucial NOC services for networks, servers, and databases. We think NOC management and monitoring are predictive and preventative. It can't be a haphazard response to failure. Avedge IT's NOC services follow a comprehensive strategy to guarantee maximum network performance. Our complete monitoring and remediation services effectively monitor servers, networks, applications, databases, and workstations. We've delivered better, more consistent, proactive quality products at competitive prices.

The Effect of NOC on Business

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    Enhancing Productivity with Less Operating Expenditures
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    Profit margins are improved as a result of the 24x7 availability of services.
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    Thousands of signals from your devices, such as CPU usage, bandwidth, temperature, and many more, give you more information about the health of your network as a whole.
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    Remote proactive first response and triaging are done 24/7/365 to make sure that clients are satisfied.

Our Strategy Reaches Beyond Network Infrastructure Monitoring

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    Management End-to-End

    We offer proactive network monitoring and management services, including change, fault, incident, issue, performance, and third-party link management.

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    Strategic Triage

    Avedge's NOC personnel will preemptively evaluate the severity of alarms and alerts to reduce the requirement for an organisation's resources to be used for small, non-disruptive incidents.

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    Help Desk for ITSM

    We enable incident management by enabling simple ticket generation, escalation, and resolution.

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    Blocking Rogue IPs and Devices

    We examine every new device that enters via the SNMP protocol and open ports, safeguarding networks by monitoring suspicious activities.

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    Reporting

    We give you real-time information about your network's performance and health so you can find broken devices and parts that don't work well.

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    Operations Manual

    You will get an operational runbook with a lot of information, from how to bring on a new client to how the network is set up.

Customised Services based on Business Needs

We provide Customised NOC support at Notification, Tier 1, and Advanced levels (Tier 2 and 3). The objective is to guarantee that all of your operational services requirements are met. Our service comprises:

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    Monitoring and Management of Events
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    Management of Incident
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    Management of Problems
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    Organisational Change
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    Management of Performance
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    Demand-Based NOC Support
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    Services for Integration
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    The most recent Runbook Services
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    Provisioning Assistance

Why Avedge?

Our managed NOC services include Network Provisioning, IT Monitoring, IT Service Desk, IT Problem Management, IT capacity Monitoring, Application Management, and IT Change Management. Our specialised network operation centre offers service assurance and fulfilment with over a decade of expertise.

The dedicated/managed NOC offers 24x7 technical assistance and operational monitoring for data networks, focusing on WAN, cloud, and data centre support. To maintain fault-free managed services, we follow a well-defined NOC monitoring service organisation hierarchy structure and always have enough shadow resources to avoid operational loss.